Retail Training Services

Management and Staff Training is an integral part of a successful retailer’s business strategy.

 
The RetailCoach conducts Training Needs Assessments to help you determine your present and future training and development requirements. We also develop realistic and affordable Training Plans for you and your staff.

Our Retail Training Workshops are designed for shop owners, managers, and sales staff and cover a range of topics, including:


• Retail Management – The 12 P’s

• Marketing Your Shop

• Customer Service

• Visual Merchandising & Display Skills

• Managing your Product Offer for Profit


Delegates comments:

“Very informative, motivational and lots of useful tips”
Karen Shenton, Retail Supervisor, Stratford upon Avon

“The two day course has been valuable, interesting, extremely helpful and motivating. The highlighting of all aspects of retailing has been thought provoking. A worthwhile course.”
Margot Harvey, Leamington Spa

“Found the course useful in refreshing existing retail knowledge in addition to gaining an insight to exploring other opportunities to increase sales”
Sarah James, Oundle TIC


In addition to our retail workshops, we develop and provide bespoke retail training to suit your specific needs. Delivery options are flexible too – during the daytime or evening, on weekdays or at weekends, in-store or off-site.

To find out more, contact us today on 01527 401726